Terms of Use

Last updated: September 13, 2026

These Terms of Use govern your access to and use of medicalansweringservice.app (the "Site"). The Site is operated by the provider of Medical Answering Service ("we," "us," or "our"). By using the Site, you agree to these Terms. If you do not agree, do not use the Site.

The Site and our service

The Site provides information about our AI answering service for medical offices and lets prospective customers request setup information. We may change, suspend, or discontinue any part of the Site at any time.

The Site is not an emergency service, does not provide medical care or medical advice, and is not a substitute for contacting a licensed healthcare professional. If you or someone else is experiencing a medical emergency, call 911 or your local emergency number immediately.

Use of our answering service by a medical office is governed by a separate written service agreement. That agreement, including any applicable business associate agreement, controls if it conflicts with these Terms.

Acceptable use

You may use the Site only for lawful purposes and in accordance with these Terms. You must not:

  • interfere with, disrupt, or attempt to gain unauthorized access to the Site or its systems;
  • use automated means to access the Site in a way that burdens or impairs it;
  • submit false, misleading, unlawful, or infringing information; or
  • use the Site to transmit sensitive health information unless we specifically ask for it through an appropriate channel.

When submitting a setup request, provide accurate information and submit only information you are authorized to share. Please do not include patient health information or other sensitive personal information in a general inquiry.

Intellectual property

The Site and its content, including its text, design, logos, and software, are owned by us or our licensors and are protected by applicable intellectual-property laws. We grant you a limited, revocable, non-transferable license to use the Site for its intended business purpose. No other rights are granted.

Third-party services

The Site may link to third-party websites or use third-party services. We do not control and are not responsible for their content, availability, or practices. Your use of those services is governed by their terms and privacy policies.

Disclaimers

The Site is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Site will be uninterrupted, secure, error-free, or free from harmful components.

Information on the Site is for general informational purposes only. It is not medical, legal, financial, or professional advice. You should seek advice from an appropriately qualified professional for your circumstances.

Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity arising from or related to your use of, or inability to use, the Site.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

Indemnification

You agree to defend, indemnify, and hold us and our affiliates, officers, employees, and service providers harmless from claims, liabilities, damages, and expenses arising out of your misuse of the Site, your violation of these Terms, or your violation of another person's rights.

Privacy

Our collection and use of personal information is described in our Privacy Policy.

Changes to these Terms

We may update these Terms from time to time by posting a revised version on this page. The "Last updated" date shows when they were most recently revised. Your continued use of the Site after an update means you accept the revised Terms.

Contact

Questions about these Terms can be sent to support@medical-office-answering-service.com.