andling to the information required for your approved workflows."},"refundPolicy":{"question":"What is the refund policy?","answer":"We offer a 30-day money-back guarantee if you’re not satisfied."}}},"home":{"seo":{"title":"EHR/PMS-Integrated Medical Answering Service","description":"Medical answering service that schedules and reschedules appointments, transfers calls, submits prescription refill requests, and more."},"hero":{"title":"An EHR/PMS-integrated AI medical answering service","cta":"See how it works for your practice","documentation":"Documentation","builtWith":"Built & shipped with these awesome tools"},"coverageCost":{"titleAmount":"$$4,808","titleText":"For one human receptionist, with coverage ending after the workday.","wagesLabel":"Wages","wagesAmount":"$$3,293","wagesDescription":"$$19/hour × 40 hours/week. BLS, May 2025.","benefitsLabel":"Estimated benefits","benefitsAmount":"+$1,514","benefitsDescription":"Based on a 31.5% benefits share for full-time private-industry workers. BLS, June 2026.","excludedTitle":"Still leaves gaps","excludedItems":{"coverage":"Nights, weekends & holidays","continuity":"Breaks, sick days & vacations"},"afterHoursTitle":"In potential patient value lost to missed after-hours calls each month.","calculator":{"label":"Monthly calls","unit":"/ month","hint":"Industry benchmark: 1,315 calls/month.","error":"Enter a whole number from 0 to 1,000,000.","resultLabel":"Estimated patient value at risk / month","empty":"Enter your monthly calls to see an estimate.","assumptions":"We multiply your call volume by 10.6% after hours, 46% unanswered, 56%–76% conversion, and $2,700 patient lifetime value."},"lossValue":"$$97K–$132K","lossBody":"Based on patient lifetime value.","lossPeriod":"every month","lossMethod":"The estimate multiplies the five figures below.","lossFactors":{"callVolume":{"label":"Monthly calls","value":"1,315"},"afterHours":{"label":"After hours","value":"10.6%"},"unanswered":{"label":"Unanswered","value":"46%"},"conversion":{"label":"Conversion","value":"56%–76%"},"patientValue":{"label":"Patient lifetime value","value":"$$2,700"}},"lossFormula":"1,315 monthly calls × 10.6% after hours × 46% unanswered × 56%–76% conversion × $2,700 patient lifetime value","monthlyUnit":"/ month"},"callDemo":{"title":"Here are a few examples of what our AI phone agent can handle:","scenarioLabel":"Patient call scenarios","caller":"Caller","newPatient":{"title":"Patient intake","name":"Sophia Davis","opening":"Hi, I'd like to schedule an appointment with doctor Bennett. Is Aetna PPO accepted?","recordCheck":"Yes, that plan is accepted. I don't see a patient record associated with this phone number. Are you a new patient?","newPatientConfirmation":"Yes.","registration":"To get you registered, what is your full name? And your date of birth?","patientDetails":"Sophia Davis. July 9, 1992.","phoneRequest":"Thanks, Sophia. May I use the number you’re calling from for appointment updates?","phoneConfirmation":"Yes.","emailRequest":"What’s your email address?","emailAddress":"It’s sophia.davis@gmail.com.","visitReasonRequest":"Got it. What would you like addressed during your visit?","visitReason":"I’d like an annual physical and also want to discuss some recurring migraines.","availability":"New patients are being accepted, and there’s an opening Wednesday at 10:00 AM. Does that work for you?","confirmation":"Yes, that works.","booking":"Your visit with doctor Bennett is set for 10:00 AM this Wednesday.","intakeForms":"I’ll text you a secure link to complete your medical history and consent forms, and to upload your insurance card and photo ID before the appointment."},"assistant":{"name":"AI"},"existingPatient":{"title":"Rescheduling","name":"Emily Carter","opening":"Hi, I need to